The Good, The Bad And The Ugly - Dos And Don'ts For Your Instagram Strategy
Now that you know how to get more Instagram followers (without resorting to buying them), the next step of the process is to figure out your Instagram marketing strategy.
In this installment of our Instagram bumper guide, we walk you through the key Do’s and Don’ts of a successful Instagram strategy. Let’s jump right in!
The Good: Engage Your Followers
Social media isn’t about you shoving marketing messages down your followers’ throats - it’s about having a conversation with them. This means you’ll want to engage and interact with them. Good ways to do this include…
Using the Poll function in Instagram Stories
Asking questions in your picture caption
Sharing a personal anecdote in your picture caption, and asking your followers to share their own stories as well, and of course...
Replying to your followers’ comments and DMs
It’s not rocket science!
The Bad: Overpromise, Underdeliver
Now, if you want to reach out to your followers via a giveaway, here’s a huge Don’t to keep in mind: don’t overpromise, and underdeliver.
One brand who’s notorious for doing just that is Sunny Co. Clothing. These guys ran a giveaway stating that everyone who reposted and tagged their promotional picture within 24 hours would receive a free Baywatch-themed swimsuit:
The post promptly went viral, and over 3,000 people reposted the image in just a few hours. Sunny Co quickly realized it just wasn’t feasible for them to give out thousands of free swimsuits, and they later issued a second post stating that they had the right to cap the promotion due to the “viral volume of participants”.
As you may imagine, those who participated in this giveaway were not happy campers. Plenty of these folks turned to social media to air their grievances and criticize the brand, and Sunny Co even shut down their Instagram account after its follower count climbed from 7,000 to 784,000 in 25 hours (they’ve revived their account since then).
The bottom line? If you’re running a giveaway, make sure you’ve stated all your terms and conditions upfront, and that you can deliver on your promises.
The Ugly: Criticize Your Followers
You’d be surprised at how many brands act unprofessionally, and start slamming their followers on social media. For instance, check out how makeup company Z Palette responded to their customers who complained that their products were too expensive: